No junior handoffs. No experiments. No surprises.

After years in management consulting, the pattern became clear: small service businesses were being left behind. Enterprise software assumed teams, budgets, and IT departments they did not have. Freelancers built things that no one could maintain. Larger consultancies moved on after delivery. MEIKAI was built to fill that gap: structured implementation, priced for small businesses, with accountability that does not disappear after the invoice.

Deliberately few. Active implementation projects are limited so that each client receives direct attention, not account management by someone who read the brief that morning. The number is not published because it changes based on scope; what does not change is that we do not take on work we cannot deliver properly.

It means the person you spoke to at the beginning is the person who does the work. There is no junior assigned to your project once the contract is signed, no handoff to an offshore team, and no account manager acting as translator between you and the actual work. The Clarity Scan is written by the founder. The implementation is built by the founder. If something is not right, you have a direct line to the person responsible, not a support ticket queue.

Every implementation includes full documentation and a handover session. For clients on the Continuity plan, monitoring and corrections are included. For those who exit after implementation, we provide a 30-day period where we fix anything that breaks due to our build, at no charge. After that, the Continuity plan is available if needed. We do not design systems that require us to stay; we design systems that work without us.

Yes. Confidentiality is standard, not negotiable. Every engagement includes a mutual NDA. The Clarity Scan report is marked confidential. No client data, findings, or workflow details are shared or referenced externally, including in case studies, which use anonymised descriptions only.

It has not happened, but the guarantee exists precisely for that reason: if the report does not identify at least 3 recoverable hours per week, we refund the fee in full. We have turned away work when the diagnostic suggested that implementation costs would outweigh the benefit. A Clarity Scan that saves a client from a bad project is as useful as one that launches a good one.